Customer Assurance Software Engineer: Escalation

Hace 3 días

sant cugat del vallès barcelona, vallés occidental (comarca); provincia de barcelona; cataluña, España HP Jornada completa

HP in Spain is seeking a Tier 4 Software Customer Assurance Engineer to own escalations for PageWide Web Press incidents, with deep expertise in compute, networking, and press subsystems. You will drive root cause, perform remote diagnostics, and partner with R&D and GSBCS to prevent recurrence.

The role requires strong problem solving, structured debugging, and clear communication with customers and internal teams, plus willingness to travel up to 25%.

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