Junior Software Implementation Consultant

Hace 13 horas

gràcia, kingdom of spain UL Solutions Jornada completa

This exciting role as a Software Implementation consultant in our Configuration group will work as part of a team to support and configure our Wire and Cable software for our customers.


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This role focuses on:



  • UI based configuration elements of the Implementation
  • More technical elements of the Implementation which will require knowledge of SQL, JavaScript and authoring of data collection forms using XML
  • Supporting our customers and relationship building

We believe in flexibility and work-life balance. This hybrid role can be based from any of our offices in Barcelona (Spain), Frankfurt (Germany), or Saclay (France) , offering the opportunity to collaborate with colleagues across an international environment.


We are looking for a strong communicator with excellent English skills, combined with fluency in either French or German . This role offers the opportunity to work closely with stakeholders across the EMEA region and contribute to a dynamic, multicultural team.


Responsibilities
Consultancy and Configuration

  • Provide support to existing clients including report generation at critical times of the year
  • Advise and assist the client in maintaining and enhancing their application
  • Configure the system as per the defined requirements using the system user interface
  • Work with technical teams to resolve system and configuration issues
  • Attend customer meetings and calls as and when required in support of larger implementation project, ensuring a professional image at all times
  • Provide status updates, highlight risks and issues to supervisor (within the project and/or people manager)

Dedicated Consultancy

  • Advise and assist the client in maintaining and enhancing their application
  • Serve as the main point of contact for key customers

Techincal Configuration

  • Build and maintain custom forms using XML/SQL build scripts

Qualifications
Skills Required/Desired

  • Minimum commercial experience of 2 years. Experience in software implementation and / or support, a plus.
  • Strong academic background in a relevant discipline e.G. computer science, engineering, sustainability or equivalent also a plus.
  • The ideal candidate will be educated to degree level or equivalent. xhfqzwm
  • Strong communication skills in English are essential, together with fluency in either French or German to support collaboration across the EMEA region.

Required skills, knowledge and characteristics based on responsibilities

  • A high level of numeracy
  • Strong working knowledge of Excel required
  • Detail-oriented and analytical thinking
  • Familiarity with web-based applications
  • Ability to learn new software applications rapidly
  • Effective communicator with good interpersonal skills as this is a customer-facing role
  • Previous experience working in teams for project delivery, a plus
  • Previous experience in a customer facing role, a plus

Techincal Configuration

  • Experience with relational databases and use of SQL
  • Working knowledge of XML is ideal