Strategic Head of Customer Service, Iberia

Hace 2 días

alcobendas, comunidad de madrid, España VELUX Jornada completa

VELUX in Madrid seeks a Head of Customer Service to lead the Market's CS operations. You will design strategy, own CRM across multiple touchpoints, and elevate customer satisfaction while driving financial performance.

Lead and develop a high‑performing team, collaborate with sales, marketing and global operations, and implement process improvements for a seamless customer experience.