Strategic Head of Customer Service, Iberia
Hace 2 días
alcobendas, comunidad de madrid, España
VELUX
Jornada completa
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VELUX in Madrid seeks a Head of Customer Service to lead the Market's CS operations. You will design strategy, own CRM across multiple touchpoints, and elevate customer satisfaction while driving financial performance.
Lead and develop a high‑performing team, collaborate with sales, marketing and global operations, and implement process improvements for a seamless customer experience.