Customer Service Specialist

Hace 10 horas

barcelona, provincia de barcelona, España W. L. Gore & Associates Jornada completa
About The Role We are looking for a Customer Service Specialist fluent in German & English to join our Medical Products Team in Barcelona. The perfect candidate should love to deliver functionally excellent customer service in different languages.
Responsibility for the entire order fulfilment process – receiving and processing orders including emergency orders, using ERP systems
Arranging deliveries in cooperation with our European warehouse and processing invoices through liaison with our European Accounting Service Centre
Giving input on ways to improve the quality of our business leading to better efficiency and enhanced quality of service
Proven Customer Service experience in an international environment.
Committed to quality and providing a professional and responsive customer experience, supporting Gore´s business results.
Skilled in working with ERP/IT systems, plus experience of eCommerce solutions is very welcome.
Fluent in German and English.
Our success is based on the capability and creativity of our Associates, and we are proud to offer a comprehensive and competitive total rewards program that supports your everyday and helps you build your tomorrow. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, national origin, ancestry, age, status as a qualified individual with a disability, genetic information, pregnancy status, medical condition, marital status, sexual orientation, status as a protected veteran, gender identity and expression, and any other characteristic protected by applicable laws and regulations.
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