Fashion Consultant
Hace 2 días
barcelona, España
Concentrix España
Jornada completa
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Job Title: Fashion Consultant (Spanish speaking) - Onsite - BR02
Job Description
Experience the power of a game-changing career Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Fashion Consultant you will be part of our team of game-changers who are powering the brands of the future. Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. What you will do in this role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As a Fashion Consultant on our team, you will:- Solve any kind of customer’s doubt or complain regarding our Client
- Log call details onto call management systems and provide response and resolution within SLA
- Maintain service and product knowledge and expertise associated with applications specific to individual customers
- Escalate potential service issues
- To follow all the processes and procedures of the project
- Provide cover for other Agents in their absence, either within the same team or across teams
- Ensure contractual SLA is maintained
- Are bilingual or proficient in Spanish plus advanced English
- Are goal and customer service oriented
- Have a good disposition to work in a customer service environment
- Have working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration.
- Temporary contract: shift: 39hours/week: Monday to Friday, 9:00 to 18:00,
- Salary 19623,euros gross/year + up to 1.2000 euros gross/year in bonus
- Modern office in the heart of Barcelona
- Bring-a-friend (referral) bonus opportunities
- Full paid training on the company and the project you'll be working on
- Career development programs, specialized courses