Senior Associate Security Technical Services Systems Integration Specialist

Hace 1 día

barcelona, cataluña, España NTT America, Inc. Jornada completa

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Your day at NTT DATA

The Senior Associate Collaboration Technical Services (TS) Systems Integration Specialist is a developing subject matter expert, responsible for ensuring that client solution requirements are resolved in line with Service Level Agreements (SLAs).

This role performs configurations, actions installations and attends to break/fix events.

This role works towards associate to professional level certification, whilst at the same time developing business knowledge.

Key responsibilities:

  • Owns larger portions of an installation, break/fix incidents at a low to medium level of complexity during project lifecycle

  • Takes responsibility for problem resolution and troubleshooting during project lifecycle

  • Escalates complex problems to the relevant third parties.

  • Assists with the documentation of standard operating procedures relating to installations and fixes during ops handover

  • Compiles and maintains project administration (Time Capture and feedback to stakeholders)

  • Conducts elementary presentations within the customer's organization.

  • Expected to take leadership from senior resources on relevant technologies according to specialization and best practice.

  • Performs any other related task as required.

To thrive in this role, you need to have:

  • Developing fundamental project and administration ability

  • Developing understanding and appreciation of technical design principles and compute layers.

  • Ability to develop an understanding of fundamental project and administration processes.

  • Display a strong learning orientation.

  • Good verbal communication skills.

  • Demonstrate a client service orientation.

  • Hands-on proactive in approach.

  • Knowledge on security concepts and application of those concepts.

  • Ability in configuring/managing security controls, such as SIEM, Firewall, IDS/IPS, EDR, NDR, UTM, Proxy, SOAR, Honeypots, decoys, and other security tools.

  • Developing knowledge on log collection mechanism such as Syslog, Log file, DB API.

  • Developing knowledge in security architecture.

  • Developing knowledge on log collection mechanism such as Syslog, Log file, DB API.

  • Developing knowledge in security architecture.

  • Developing knowledge in ETL concepts, data processing at scale and data stream pipelines through Terraform.

  • Ability in cloud services on at least one of the following providers: AWS, Azure, GCP.

  • Developing knowledge web service protocols and frameworks for high-availability, low-latency, resiliency, and auto-scaling.

  • Developing understanding any of the following - Java, Python, TypeScript, JavaScript, R, .NET, PowerShell.

  • Developing knowledge in serverless development.

  • Analytical skills and ability to communicate effectively.

  • Ability to solve problems in innovative ways while adhering to industry standards and practices.

  • Developing understanding practices on securing data and systems by applying appropriate authentication and authorization controls.

  • Developing understanding of Event Driven Development and asynchronous operations.

  • Developing understanding project fundamentals which are demonstrated in the execution of installations and other assignments.

  • Developing knowledge of security technologies and understanding of managed services concepts

Academic qualifications and certifications:

  • Bachelor's degree or equivalent in Information Technology or Computing or a related field.

  • Vendor certification is mandatory.

  • Azure Certified Security Engineer / PCNSA / FCA / CCNA Security.

  • Cloud Security certifications and certifications like AZ-500, SC-200, Security+, CEH, CISSP, CISM or similar Certification in different networking technologies such as CCDP /CCNP Security, JNCIA, ACCA, PCNSE, PCNSA, FCP, CCSA, ITIL, Azure Security Engineer, Azure Certified DevOps Engineer, Azure Certified Network Engineer, Azure Administrator Associate, will be an advantage.

  • Certifications relevant to the services provided (certifications carry additional weightage on a can