Digital Pricing Community Manager
Hace 1 día
cataluna, Catalonia, España
Schneider Electric
Jornada completa
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Schneider Digital We are your Energy Technology Partner. We electrify, automate, and digitalize every industry, business, and home, driving efficiency and sustainability for all. At Schneider Electric, our values – IMPACT (Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork) – are the foundation of everything we do. Becoming an Impact Maker means turning sustainability ambitions into actions at the intersection of automation, electrification, and digitization. Are you ready to lead the digital transformation to create a more sustainable world? If you are up to challenge your creativity and make an impact, we are excited to welcome you Schneider Digital is the digital department of Schneider Electric, leading the digital transformation in the company by giving support globally to our internal teams and our clients. Schneider Digital consists of 6 Digital Hubs worldwide which are strategically located to ensure a 24/7 support across the company (France, China, India, USA, Mexico and Spain). Our Digital Hub in Barcelona is formed by +450 employees working in strategic projects and different roles such as Data, Cybersecurity, ERP, Cloud, Infrastructures, IT Project Management or Digital Marketing. As part of the Digital Pricing capability, the Digital Pricing Community Manager drives business value realization for Pricing and Marketing users by delivering targeted, dynamic and just-in-time communication, while animating the Champions’ network and supporting adoption of digital pricing processes and solutions. What will you do?
Key Responsibilities
& Accountabilities
* Community Management & Engagement
* Manage, animate, and support Digital Pricing communities, including the Digital Pricing Community, Global Rebates Community, Champions network, Pricing Leaders, Local Data Experts, and extended user communities.
* Ensure Champions and local community resources are correctly identified, onboarded, activated, and supported in countries and entities.
* Support countries and entities in establishing an effective local Network of Excellence model to reinforce adoption, knowledge sharing, and first-level guidance.
* Plan, prepare, and facilitate community calls, webinars, feedback sessions, polls, recognition moments, best-practice sharing, and engagement campaigns.
* Act as the single point of contact for assigned communities, ensuring credibility, consistency, and responsiveness on Digital Pricing communication and community topics.
* Capture community feedback, recurring questions, adoption pain points, content gaps, and improvement opportunities, and channel them to the relevant Product, Deployment, Platform, Business, or Support teams.
* Promote active participation and two-way engagement by encouraging users and Champions to share feedback, use cases, best practices, questions, and improvement ideas.
* Work closely with Digital Communication Specialists and the Digital Training, Adoption & User Experience team to cover training and communication needs.
* Communication Strategy & Execution
* Contribute to the definition, planning, and execution of the Digital Pricing communication strategy across assigned tools, projects, releases, deployments, and capability initiatives.
* Translate Digital Pricing priorities, milestones, product evolutions, release changes, deployment updates, and governance messages into clear communication packages adapted to each audience.
* Execute communication plans end to end, including key message definition, content creation, asset production, channel planning, publication, and follow-up.
* Produce high-quality communication assets such as PowerPoint decks, Viva Engage posts, newsletters, videos, infographics, webinars, user guides, onboarding content, and executive-ready updates.
* Coordinate communication calendars across Digital Pricing, Global Pricing, Rebates Transformation, DCR, Data, Quotation, and relevant capability communities to avoid duplication and ensure aligned messaging.
* Drive release communication for assigned Digital Pricing tools and initiatives, ensuring users understand what is changing, why it matters, when it applies, and what action is expected from them. Profile / Skills Required
* Master’s degree in Marketing, Communication, Digital or equivalent.
* Experience in communication, digital transformation, change management, content management and project management.
* Strong written and verbal communication skills; fluent English required.
* Advanced command of Microsoft 365, collaboration tools, graphic design and video production/editing.
* Autonomous, organized, curious and collaborative, with the ability to work in multicultural and virtual teams. What will you get? We adapt to you:
* With our flexible schedule, you'll have the freedom to adjust your work hours to accommodate your personal needs and responsibilities.
* We know how great it is to work from home. With our hybrid work plan, you can enjoy working from the comfort of your home.
* Need more
Key Responsibilities
& Accountabilities
* Community Management & Engagement
* Manage, animate, and support Digital Pricing communities, including the Digital Pricing Community, Global Rebates Community, Champions network, Pricing Leaders, Local Data Experts, and extended user communities.
* Ensure Champions and local community resources are correctly identified, onboarded, activated, and supported in countries and entities.
* Support countries and entities in establishing an effective local Network of Excellence model to reinforce adoption, knowledge sharing, and first-level guidance.
* Plan, prepare, and facilitate community calls, webinars, feedback sessions, polls, recognition moments, best-practice sharing, and engagement campaigns.
* Act as the single point of contact for assigned communities, ensuring credibility, consistency, and responsiveness on Digital Pricing communication and community topics.
* Capture community feedback, recurring questions, adoption pain points, content gaps, and improvement opportunities, and channel them to the relevant Product, Deployment, Platform, Business, or Support teams.
* Promote active participation and two-way engagement by encouraging users and Champions to share feedback, use cases, best practices, questions, and improvement ideas.
* Work closely with Digital Communication Specialists and the Digital Training, Adoption & User Experience team to cover training and communication needs.
* Communication Strategy & Execution
* Contribute to the definition, planning, and execution of the Digital Pricing communication strategy across assigned tools, projects, releases, deployments, and capability initiatives.
* Translate Digital Pricing priorities, milestones, product evolutions, release changes, deployment updates, and governance messages into clear communication packages adapted to each audience.
* Execute communication plans end to end, including key message definition, content creation, asset production, channel planning, publication, and follow-up.
* Produce high-quality communication assets such as PowerPoint decks, Viva Engage posts, newsletters, videos, infographics, webinars, user guides, onboarding content, and executive-ready updates.
* Coordinate communication calendars across Digital Pricing, Global Pricing, Rebates Transformation, DCR, Data, Quotation, and relevant capability communities to avoid duplication and ensure aligned messaging.
* Drive release communication for assigned Digital Pricing tools and initiatives, ensuring users understand what is changing, why it matters, when it applies, and what action is expected from them. Profile / Skills Required
* Master’s degree in Marketing, Communication, Digital or equivalent.
* Experience in communication, digital transformation, change management, content management and project management.
* Strong written and verbal communication skills; fluent English required.
* Advanced command of Microsoft 365, collaboration tools, graphic design and video production/editing.
* Autonomous, organized, curious and collaborative, with the ability to work in multicultural and virtual teams. What will you get? We adapt to you:
* With our flexible schedule, you'll have the freedom to adjust your work hours to accommodate your personal needs and responsibilities.
* We know how great it is to work from home. With our hybrid work plan, you can enjoy working from the comfort of your home.
* Need more