Customer Success Team Lead — Proactive Retention

About The RoleWe are looking for an experienced Customer Success Team Lead to manage our Long Tail team and drive measurable impact on Net Revenue Retention (NRR) across our Tier 3 segment.In this high-visibility role, you will own both strategy and execution for a team of 5 Customer Success Specialists. You will be responsible for improving retention among...

[OUR MISSION AND CUSTOMERS] We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.7 on Trustpilot, based on 60,000 reviews. Our culture puts customer satisfaction at the core of what we do (more about our culture here). [OUR JOURNEY]...

The Customer Success Specialist (CSS) - German Fluent Speaker, SMB manages a high-volume portfolio of SMB customers and is responsible for customer engagement, renewal execution, adoption and commercial opportunity identification across the customer lifecycle. This is a scaled, execution-focused Customer Success role. The CSS combines proactive customer...

En tant queTeamLead Customer Success Manager (CSM) , vous travaillez en étroite collaboration avec les équipes CSM & Care, Key Account Management, et Produit afin de maximiser la satisfaction, le renouvellement et le développement de votre portefeuille. Sous la responsabilité d’Andrea, Directrice de la Business Unit SMB,vous avez la responsabilité...

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: About Us: Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global...

At Fourthline, our mission is to fight financial crime. We help protect the global financial system by verifying millions of identities for banks, neobanks, online brokers, crypto exchanges, and insurers like N26, Trade Republic, flatexDEGIRO, Nationale Nederlanden, Qonto, Shine, Solarisbank, and more. Having started our journey in January 2018, we're...

Join us at Ringover – where customer experience meets innovation. We're on the lookout for a proactive and people-centric Customer Success Manager to join our team. If you're passionate about building strong client relationships, driving value, and shaping exceptional onboarding experiences, we want to hear from you! What You’ll Be Doing As a Customer...

[OUR MISSION AND CUSTOMERS] We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.7 on Trustpilot, based on 60,000 reviews. Our culture puts customer satisfaction at the core of what we do (more about our culture here). [OUR JOURNEY]...