Remote Network Support Engineer I
Hace 12 horas
Madrid, Community of Madrid, España
Lumenalta
Jornada completa
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NTT DATA is seeking an entry-level Networking Remote Field Service Engineer (L1) to provide professional remote technical support. You will identify and resolve incidents, drive them to resolution, and ensure zero SLA misses.
The role emphasizes knowledge sharing, documentation, and collaboration with clients and internal teams. Responsibilities include maintaining support processes, diagnosing issues with service assurance tools, and coordinating with vendors to ensure complete incident