Enterprise Program Manager

Lighthouse Operations Barcelona, Spain

Posted on Sep 17, 2026

Our Mission: Why Lighthouse? At Lighthouse, we're on a mission to revolutionize commercial strategy as hospitality's most powerful AI platform. We take the world's largest hotel data network and transform it into real-time intelligence that drives action. We don't just deliver insights; we empower businesses to make decisions that move revenue.

Lighthouse Values: Our guiding light We are

Lumineers

. Our shared values keep us on a collaborative path fostering a cultural and customer centric environment

Pursuit of greatness: We're innovators who care deeply about our customers' success. Our team brings their best work, stays curious, and delivers excellence through attention to detail

Meaningful work matters: We make every moment count by knowing what to deliver, why it matters, and how it drives Lighthouse forward

Elevate each other: We don't just work together - we grow together. What unites us is understanding each other as people and working toward shared goals

We're more than just a workplace -- we're a community. Collaborative, fun, and deeply committed, we work hard together to revolutionize the hospitality sector. Are you ready to join us and shine brighter in the industry's most exciting rocket-ship?

Job Details

Enterprise team

Barcelona, Spain

Full-Time / Hybrid

What You Will Do You will join us as an Enterprise Program Manager dedicated to the success of our largest global clients, managing a portfolio of enterprise accounts and acting as the central point of coordination for all ongoing projects. In this autonomous role, you will manage complex programs like Business Intelligence implementations and new product onboardings, driving regional alignment and strengthening key client relationships.

Where you will have impact

Lead the end-to-end implementation of our solutions, including Business Intelligence dashboards, for our largest global clients.

Organize and manage all projects and programs within your enterprise accounts to ensure on-time delivery and the achievement of all business objectives.

Establish clear program governance and expertly guide stakeholder expectations, from individual hotel properties to C-level executives at global headquarters.

Create and maintain clear project documentation that provides an overview of timelines, activities, and potential risks using task management tools

Act as a vital bridge between clients and our internal Product and Engineering teams, capturing custom requirements and managing delivery timelines

Drive customer satisfaction, retention, and growth by developing robust project plans and leading regular program status calls with key global chains

Serve as the voice of our EMEA customers, providing actionable feedback to internal teams to enhance our products and processes

About Our Team You'll be joining our Customer Growth team, a close-knit and collaborative group of professionals from all over the globe. Led by one of Lighthouse's founders, our mission is simple: nurture amazing client relationships by retaining and growing our customers. As an Enterprise Program Manager, you will have the autonomy to make your mark while being a key player in our global team. We are obsessed with delivering an exceptional customer experience and are excited to have you help us make a real impact.

What's in it for you?

Flexible working environment: Work from home or at one of our global offices.

Flexible time off: Autonomy to manage your work-life balance.

Alan Healthy benefits: 160€/month for food or nursery.

Payflow App: Access your earned salary in advance at no cost to you.

Flexible retribution: Optional benefits through tax-free payroll deductions for food, transportation and/or nursery.

Wellbeing support: Subsidized up to 80% ClassPass subscription.

Comprehensive health insurance: 100% Alan coverage for you, your spouse, and dependents.

Collaborative team: High-bar, friendly, creative, and passionate colleagues.

Career development: Workshops, frameworks, tools, training, and processes to realize your full potential.

Impactful work: Shape products relied on 85,000+ users worldwide.

Competitive compensation: Proactively maintained to value your work.

Essential Who you are

Proven experience in a program or project management role, successfully managing enterprise or global accounts.

Strong hospitality industry knowledge, with a deep understanding of hotel management structures, chain operations, and the OTA environment.

Demonstrated ability to manage multiple complex projects concurrently, from planning and resource allocation to risk management and execution.