Supervisor de Centro de Llamadas — Lidera Operaciones CX

MCI is seeking dedicated and experienced individuals to join our Call Center Supervisors team. If you have leadership, a solid understanding of call center operations, and a commitment to excellence, apply for these rewarding positions. This role leads a team of call center supervisors, drives performance improvements, and ensures quality service across channels. You will coach staff, monitor metrics, handle escalations, and collaborate with other departments to uphold compliance.