Nederlands sprekende

Join Our Customer Support Team in the Heart of Barcelona We're a tech-forward, people-first company redefining how individuals access and navigate the financial markets. From our office in Barcelona, our global team delivers outstanding support, empowering traders at every stage. hospitality, retail, or customer service Customer Support Representative supporting our Japanese speaking clients , You'll support them through live chat, email, and phone, solving problems, answering questions, and making sure they feel confident every step of the way. What matters most is that you're empathetic, detail-oriented, and ready to thrive in a fast-paced, global environment. Communicating with clients via phone, live chat, and email including translations, market-specific content, and other back-office tasks Staying informed about our products, services, and market-specific requirements Language Guru: Fluent Japanese is a must, as well as English. Comfortable working flexible shifts, including nights and weekends Have experience in hospitality, retail, call centers, or customer support Have experience supporting international or Japanese-speaking clients Have experience with CRM or ticketing tools Night shift bonus — extra pay for hours worked during night shifts Performance bonus — earn more when you go the extra mile Taxi coverage — for shifts starting or ending between 10 PM and 6 AM Fresh fruit, snacks, and a top-notch coffee and tea station full training — help each other out, and always make time for a good coffee