Workforce AI

We Are Waiting for You Hi thereI am Laura, the recruiter for this position.

Asegúrese de leer detenidamente la información sobre esta oportunidad antes de presentar su candidatura.

Nice to meet youFirst, a little bit about what I like the most about working at TDC: The environment here is incredibly collaborative and innovative.

Our tech-driven mindset fosters continuous learning and growth, creating an atmosphere where everyone can thrive.

Now, I can't wait to share this exciting journey with you at the ZurichFirst off, THANK YOU for considering our company.

We understand that finding the right opportunity can be tough, but I’ll try to make it easier.Who Are We?Let me introduce us.

You’re reading about Zurich Insurance Group, a global leader in insurance, but this role specifically pertains to ServiZurich. Established in Barcelona in 2006, ServiZurich operates as an integral part of Zurich Insurance Group, providing cutting-edge technological solutions and support to Zurich's local and global business units.In addition to our technological solutions, we excel in investment, administration, and accounting, ensuring comprehensive support for Zurich's diverse operations.What Can You ExpectJoin DEX at a defining moment: help turn copilots, agents, low-code and intelligent automation into secure, scalable products that deliver measurable value for employees and operations.The Workforce AI & Automation Product Architect provides architecture leadership for one or more AI and automation products or closely related capabilities.

The role converts product ambitions into compliant end-to-end designs across data, identity, integration, cloud, security, responsible AI, observability and operational support.This is a hands-on product architecture role with Domain scope.

Supported by the DEX Architecture Lead to align broader domain context, target state and cross-portfolio alignment.

The Product Architect owns defined product architecture, contributes to domain roadmaps and develops towards wider domain architecture accountability.The role works from discovery through implementation and live operation, partnering with product teams, engineers, vendors, risk and the Operations Factory.

It shapes AI4DEX and automation patterns while ensuring human oversight, controls and service ownership are designed in from the start. And you might be thinking: This is great, what will my day-to-day be like, at TDC? I’m glad you asked. Purpose.

Provides expert advice, identifies functional and non-functional requirements, and interfaces with vendors and the enterprise architecture community to support the design of compliant solutions which meet business needs.Key Accountabilities.

Lead assigned Workforce AI & Automation product and programme work streams by collaborating with product, business and technology stakeholders.

Maintain a strong understanding of the relevant product and application portfolio.

Independently perform defined end-to-end solution-design assignments, working within DEX domain direction and enterprise standards.

Engage architecture and governance stakeholders to secure design approval and ensure approved standards and practices are followed throughout delivery and operational transition.Performance Management Accountabilities.

Demonstrate commitment to corporate values.

Take accountability for participating in the performance management cycle.

Take action to improve performance on the job.

Assist and support co-workers.

Take action to manage own personal development.Work alongside experts in various technological domains.Enhance your skills with real-world experienceContribute to a team that values your input and creativity.What Makes You a great Fit?While we’re not seeking perfection or expecting you to save the world, we believe that if you meet some of these requirements, you’ll be a fantastic fit for our team. We are waiting for youWe are looking for a hands-on architect who combines credible AI and automation depth with the ability to connect product decisions to wider DEX and enterprise outcomes.Product Architecture & DeliveryThe successful candidate will be able to demonstrate:Architecture or senior technical leadership for AI, automation, low-code, SaaS or digital products in a complex organisation.Experience translating functional and non-functional requirements into clear, compliant and implementable end-to-end designs.Ability to support product change from discovery and option assessment through implementation, assurance and operational transition.Practical design authority covering decisions, risks, dependencies, exceptions and technical debt.Credibility with engineers and vendors, supported by sufficient hands-on knowledge to challenge designs and g