Implementation Specialist

About Us
Descubra exactamente qué habilidades, experiencia y cualificaciones necesitará para tener éxito en este puesto antes de enviar su solicitud a continuación. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact. Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We are looking for a German-speaking Implementation Specialist who will be responsible to successfully execute and launch the implementations within your portfolio. The role of the Implementation Specialist requires superb communication and project management capabilities, organizational and problem solving skills, as well as keen attention to detail. Lead cross-functional project teams to successfully implement new clients Initiate, plan, execute, control and close implementation projects, including developing requirements documentation, finalising deliverables and building out client-facing communications Reviewing contracts, optimising resource management and validating process quality Serve as the first point of contact for client escalations during the implementation process Develop and implement strategy plans to achieve account ramp-up goals Ensure that accounts are staged, scheduled, and prioritised according to both client and business needs Communicate complex and technical information in a manner that all audiences can easily understand Ensure that project team members have a clear understanding of timelines, tasks, risks and issues What we look for: Proven track record of managing and delivering projects in an international environment, including implementing products for different clients. Experience in a travel agency or in training is also welcome. Native German and fluent English, written and spoken, with excellent communication skills in both. An organised, structured way of working, with strong administrative skills, a keen eye for detail and the ability to analyse a situation and deliver clear recommendations. You’re a hard worker who’s willing to go the extra mile. Nice to Haves: Studies in Project Management Travel industry experience Prior experience in a SaaS implementation role

What We Offer
Receive competitive compensation and equity ownership in Perk. Rest and recharge with our generous allocation of vacation days plus public holidays. Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones. Nurture your language skills with in real-life English, Spanish and Catalan lessons. Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years Let us help you move to one of our hubs with relocation support. The Process Talent Acquisition Interview
- 30 mins
- Virtual Hiring Manager Interview
- 30 mins
- Virtual Assessment Interview
- 60 mins
- IRL / Virtual Values interview
- 30 mins
- Virtual AI at Perk AI is embedded in how we work across every function. In practice, that means using AI to research and prioritise accounts, draft and refine outreach, handle customer interactions more effectively, synthesise information, and cut through shadow work
- the invisible tasks that pull people away from the work only they can do
- so you can focus on relationships and outcomes. How We Work At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. xqbhyrx Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that.