European Trust
Hace 7 días
España
Rover.Com
Jornada completa
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Rover.com in Madrid, Spain is seeking a Trust and Safety Agent to support its European operation, handling high-priority safety cases and complex escalations with impartiality and empathy.
You will investigate incidents, guide users to safe resolutions, and protect Rover's brand while delivering excellent customer care across the community.You will work with cross-location teams, manage incidents like emergency pet care, and adapt to non-standard hours to ensure coverage.
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