Expansion CX Lead: Global Market Launches

Preply, a global education platform, is seeking a Senior Expansion Experience Specialist to own the customer experience across geography and subject expansion. You’ll define policies, map end-to-end journeys, and drive cross-functional programs with Product, Growth, Customer Care, and Localization, ensuring scalable launches and continuous improvement.

You’ll track metrics, lead go-to-market readiness, and coordinate across teams to land timely expansions, while mitigating risks and capturing