Global Bilingual Customer Support Specialist
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JAGGAER in Madrid is seeking a Customer Support Representative to provide functional support to customers and suppliers using the JAGGAER platform.
You will handle first-line technical questions, understand customer workflows, and connect customers with appropriate internal teams for resolution.
Your role includes maintaining knowledge of our solutions and translating complex concepts into clear explanations for non-technical audiences, while managing relationships and escalations as needed.
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