Customer Service Representative-Italian with English
Hace 1 semana
España
Concentrix Spain Business Process Outsourcing S.L.U.
Jornada completa
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Job Title: Customer Service Representative (Italian
- Speaking)
- On Site AM03Job Description Experience the power of a game-changing career Want to be part of an innovative and growing team? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you're looking to grow and be inspired, as a Customer Service Representative in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in the Sport Clothing industry. Career growth and personal development This is a great opportunity to experience the power of what's next and develop "friends for life" at the same time. We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.
What you will do in this roleHandle incoming customers contacts (via telephone, email, chat or other automated alerts) and solve users' demandsLog call details onto call management systems and provide response and resolution within SLAMaintain service and product knowledge and expertise associated with applications specific to individual customersEnsure contractual SLA is maintainedYour qualificationsWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Concentrix is a great match if you:Are proficient or bilingual in Italian and advanced in EnglishHave good disposition to work in a customer service environmentHave customer care skills – ability to listen to and understand the customers' needCan take ownership of, and progress calls to resolution or to escape call to resolutionWhat's in it for youFull-time 39 hours/week contract: Monday to Friday from 9:00 to 18:00Fixed Term contractSalary **,94 euros gross/year + up to ***
* euros gross/year in bonusCentral location in BarcelonaFull paid training on the company and the project you'll be working onCareer development programs, specialized coursesExperience the best version of you At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.
English, Italian (Required)Time Type: Full timeMission: We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
Company Overview: We power the brands of the future. Some call us a global technology and services leader. Human-centered, tech-powered, intelligence fuelled. Every day we're busy helping over ***
* of the world's best brands solve their toughest business challenges. Whether it's... designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We're the strategic thinkers who design brand-defining experiences. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future.
- Speaking)
- On Site AM03Job Description Experience the power of a game-changing career Want to be part of an innovative and growing team? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you're looking to grow and be inspired, as a Customer Service Representative in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in the Sport Clothing industry. Career growth and personal development This is a great opportunity to experience the power of what's next and develop "friends for life" at the same time. We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.
What you will do in this roleHandle incoming customers contacts (via telephone, email, chat or other automated alerts) and solve users' demandsLog call details onto call management systems and provide response and resolution within SLAMaintain service and product knowledge and expertise associated with applications specific to individual customersEnsure contractual SLA is maintainedYour qualificationsWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Concentrix is a great match if you:Are proficient or bilingual in Italian and advanced in EnglishHave good disposition to work in a customer service environmentHave customer care skills – ability to listen to and understand the customers' needCan take ownership of, and progress calls to resolution or to escape call to resolutionWhat's in it for youFull-time 39 hours/week contract: Monday to Friday from 9:00 to 18:00Fixed Term contractSalary **,94 euros gross/year + up to ***
* euros gross/year in bonusCentral location in BarcelonaFull paid training on the company and the project you'll be working onCareer development programs, specialized coursesExperience the best version of you At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.
English, Italian (Required)Time Type: Full timeMission: We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
Company Overview: We power the brands of the future. Some call us a global technology and services leader. Human-centered, tech-powered, intelligence fuelled. Every day we're busy helping over ***
* of the world's best brands solve their toughest business challenges. Whether it's... designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We're the strategic thinkers who design brand-defining experiences. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future.