Quality & Systems Manager

The Quality Manager is responsible for leading and strengthening the Quality organization by developing employees and frontline leaders, establishing clear accountability, improving quality performance, building customer confidence, and ensuring the department can support manufacturing, new product introduction, and business growth. Leading through Supervisors, Leads, and Quality Engineers, the Quality Manager builds an approachable, decisive, and high-performing leadership culture grounded in clear communication, constructive conflict resolution, trust, and high standards. People and Organizational Leadership Coach and develop Quality Supervisors, Leads, Engineers, Inspectors, Programmers, and other quality professionals. Establish clear priorities, responsibilities, performance expectations, and accountability throughout the department. Strengthen leadership capability through feedback, delegation, development planning, and succession planning. Address performance, organizational, and interpersonal issues promptly and constructively. Quality and Operational Performance Provide leadership for Quality Engineering, Inspection, CMM Programming, Calibration, Supplier Quality, and related functions. use data and trends to set priorities and allocate resources. Knowledge of root cause analysis and problem-solving tools, including root cause and corrective action (RCCA), failure mode and effects analysis (FMEA), and statistical process control (SPC) Improve customer quality, First Pass Yield, Cost of Poor Quality, scrap, rework, supplier performance, and corrective-action effectiveness. Ensure significant issues receive disciplined root-cause analysis, sustainable corrective action, and appropriate follow-through. Partner with Operations and Engineering to strengthen prevention and quality at the source, reducing reliance on inspection and containment. Maintain visibility to significant customer issues and lead escalations when management involvement is required. Balance customer expectations, quality requirements, operational needs, people considerations, risk, and business priorities. Partner effectively with Operations, Engineering, Supply Chain, Program Management, and executive leadership. Oversee supplier quality performance in partnership with Supply Chain. Present quality performance, risks, priorities, and improvement plans to executive leadership. Establish annual Quality objectives aligned with company goals and serve as a change leader across the organization. Quality System Support Ensure Quality department activities conform to B&B's Quality Management System and applicable customer, regulatory, and certification requirements. Partner with the Business Systems Manager, who maintains the QMS, procedures, internal audit program, and AS***
* certification activities. Knowledge of root cause analysis and problem-solving tools, including root cause and corrective action (RCCA), failure mode and effects analysis (FMEA), and statistical process control (SPC). Support Management Review, customer audits, certification audits, corrective actions, and ongoing compliance initiatives. Reinforce consistent understanding and application of quality procedures, standards, and controls throughout the department and manufacturing operations. Required Qualifications 5+ years of progressively responsible experience in quality, manufacturing, engineering, operations, or a related field. Experience in a manufacturing, industrial, or similarly complex operating environment. Demonstrated ability to build teams, develop leaders, establish accountability, and improve organizational performance. Proven success in managing complex customer, operational, or quality issues. Experience using metrics and performance data to assess risk, manage teams, and drive improvement. Strong business judgment and the ability to balance customer, quality, operational, people, and business priorities. Excellent communication, relationship-building, organizational, and conflict-management skills. Bachelor's degree in Engineering, Manufacturing, Quality, Business, or a related discipline; Working knowledge of AS**, ISO , AS**, or comparable quality management systems. Lean Six Sigma, ASQ, or a related quality or continuous-improvement certification. Permanent (i.e. 'B&B Manufacturing Co. is an Equal Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration without regard to , , , , , , , protected veteran or status, or any other characteristic protected by law." Company Description Founded in ****, B&B Manufacturing is a leading producer of complex machined parts, assemblies and kits for the aerospace, military, semiconductor, and contract manufacturing markets. Company DescriptionFounded ****, B&B Manufacturing is a leading producer of complex machined parts, assemblies and kits for the aerospace, military, semiconductor, and contract man