Junior Workforce

Junior Workforce & Business Planning Analyst – Multi-Country Sales Center

Description –

Job Summary

The Junior Business Planner supports business planning, capacity analysis, and operational reporting for the Inside Sales Hub in Barcelona, serving multiple geographies and language profiles.

The role translates workforce and operational data into insights that help leaders anticipate capacity needs, identify gaps, and prioritize actions to support business continuity. Working with sales managers, Finance, HR, and Talent Acquisition, the Junior Business Planner maintains planning dashboards, prepares leadership reviews, and coordinates key hub programs.

This position combines analytical work with practical project coordination, helping the hub align staffing, development, and engagement activities with business priorities.

Key Responsibilities:

Business Planning & Capacity Analysis

• Support the development and maintenance of the hub’s workforce and capacity plans, aligned with business needs across regions and language profiles.
• Monitor available capacity, staffing gaps, and anticipated changes to support planning and business continuity.
• Track open positions, hiring progress, fill rates, and time-to-fill against agreed staffing plans.
• Support staffing forecasts and backfill planning, highlighting potential risks and their operational implications.
• Provide insights that help leaders prioritize capacity needs and related actions.

Operational Reporting & Decision Support

• Maintain dashboards and recurring reports covering capacity, hiring, attrition, and development indicators.
• Prepare business planning reviews, presentations, and operational updates for leadership meetings.
• Identify trends, explain variances against plans, and highlight areas requiring management attention.
• Ensure the accuracy, consistency, and integrity of planning data.
• Support ad hoc analyses and projects to improve reporting and planning processes.

Workforce Stability & Development Insights

• Analyze voluntary attrition trends and their impact on capacity and staffing requirements.
• Support data-driven recommendations to improve workforce stability.
• Track coaching completion, training compliance, and development activities against agreed objectives.
• Work with managers to monitor progress and highlight outstanding actions.
• Provide reporting to help leaders assess development activity and identify potential capability gaps.

Graduate Program Coordination

• Coordinate the university graduate program as part of the hub’s talent pipeline and capacity planning.
• Track graduate hiring, onboarding, retention, progression, and development milestones.
• Maintain program reporting and monitor development plans with participating managers.
• Work with HR and business leaders to align program activities with hub needs.

Hub Programs & Engagement Coordination

• Coordinate hub-wide engagement, recognition, networking, and community activities.
• Support event planning and execution in partnership with site leadership, HR, and business stakeholders.
• Collect feedback and track participation to help improve future activities.
• Manage program timelines and follow-up actions.

Cross-Functional Coordination

• Collaborate with sales managers, Finance, HR, and Talent Acquisition to align planning assumptions and workforce priorities.
• Consolidate stakeholder inputs into clear plans, reports, and leadership updates.
• Track agreed actions from planning reviews and support timely follow-through.
• Contribute to special projects supporting hub operations.

Education & Experience Required

• Bachelor’s degree in Business Administration, Economics, Finance, Analytics, Human Resources, or a related field.
• 2-5 years of experience in business planning, business operations, workforce planning, analytics, or a related discipline.
• Strong analytical and problem-solving skills, with the ability to translate data into clear business insights.
• Advanced Excel skills and proficiency in PowerPoint.
• Strong organization skills and the ability to coordinate multiple priorities.
• Excellent written and verbal communication skills in English.

Preferred

• Experience with capacity planning, operational reporting, or workforce analytics.
• Knowledge of Power BI or similar reporting and visualization tools.
• Exposure to sales operations or a multilingual, international business environment.
• Experience coordi