Sales Development Representative Team Lead Italian Market

Hello

At Factorial we're looking for a new SDR Team Lead for the Italian Market to help us support and scale our SDRs team to the next level. As part of the team in charge of helping businesses grow with Factorial’s AI platform, you'll focus on developing and coaching SDRs, building strong customer relationships, and turning strong sales execution into qualified pipeline.

Ready to be part of the challenge?

About the team
Our Sales team is on a mission to connect businesses with the AI for business they need to grow — and we’re just getting started. If you love the thrill of building real relationships and want to be part of a team that’s shaping the future of HR, this is your place.

About the role

Reporting directly to the SDR Manager, you lead a team of 8 SDRs in Italy, combining daily sales coaching, people development, and data-driven decisions to drive pipeline growth.

What you’ll do

• Lead and develop the team: Set clear expectations, run weekly 1:1s, and build a culture of accountability and continuous learning.
• Coach close to daily execution: Drive call reviews, role-plays, and live coaching to strengthen discovery, objection handling, and prospect engagement.
• Own pipeline performance: Analyze conversion metrics and activity data to identify performance gaps, implement action plans, and hit team targets.
• Optimize deal qualification: Guide SDRs in prioritizing opportunities, maintaining structured follow-ups, and keeping accurate CRM data for reliable forecasting.
• Hire and onboard talent: Partner with Talent Acquisition to hire, onboard, and retain high-performing SDRs with tailored professional growth plans.
• Refine sales playbooks: Continuously test and update messaging, outreach strategies, and qualification playbooks to share best practices across the team.
• Drive cross-functional collaboration: Partner with Sales, Marketing, and RevOps to align qualification standards, improve lead quality, and optimize funnel conversion.

What are we looking for?

• Brings proven leadership or high performance: Demonstrates experience leading a sales team or an outstanding track record as a top-performing SDR/AE ready to step up.
• Teaches strong sales fundamentals: Masterfully coaches team members on discovery, qualification, objection handling, and prospect engagement strategies.
• Leverages data for decision-making: Analyzes sales funnel metrics to identify conversion gaps and translate insights into concrete action plans.
• Communicates clearly and takes ownership: Delivers constructive feedback, prioritizes team goals, and collaborates seamlessly across cross-functional departments.
• Speaks fluent Italian and English: Communicates effortlessly in both native-level Italian and professional English across written and spoken channels.
• Holds B2B SaaS experience (Nice to have): Brings prior experience in outbound B2B SaaS environments and understands fast-paced software growth models.
• Navigates modern CRM tools (Nice to have): Shows familiarity with CRM platforms like HubSpot or Salesforce to track metrics and optimize outreach workflows.

Transparent salary grids with a 70/30 split (fixed/uncapped variable)

Factorial bets for potential and growth. We currently evaluate all seniority levels, as we believe diversity and collaboration are the key for rocking the world If you seek a place to demonstrate ownership of your own success, but you don't meet every point of this Job Description, please, apply anyway

Perks of being part of Factorial

• Competitive ESOP plan
• High growth, multicultural and friendly environment
• Healthy life with Wellhub (Gyms, pools, outdoor classes)
• Alan as private health insurance
• Save expenses with Cobee
• Language classes
• Breakfast in the office and organic fruit
• Food discounts with Nora
• Pet Friendly
• Much more that we'll spill during the interview process

About Factorial

Founded in Barcelona in 2016, we now have +1,700 employees serving more than 16,000 companies across 112 countries.

Factorial started with a simple idea: companies were spending too much time managing processes and not enough time doing the work they were hired to do: their best work.