CXG Data Specialist
Hace 1 semana
Barcelona, Cataluña, España
Remofirst, Inc.
Jornada completa
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We are seeking a CXG Data Specialist to support and optimize our data quality across the full CXG tech stack. Reporting at the intersection of Customer Success, Revenue Operations and Sales, you will play a key role in maintaining the data accuracy of our CXG systems. This is a hands-on individual contributor role focused on execution, continuous improvement, and providing exceptional operational support to our CXG team in a fast-paced, remote-first environment.
Key Responsibilities
* Own proactive data quality monitoring and clean-up across CXG systems.
* Validate and reconcile customer and account data across different sources.
* Perform data manipulation and analysis, including VLOOKUPs, reconciliation, duplicate account identification, research, and clean-up.
* Maintain accurate customer journey stages, account statuses, CSM ownership, and other critical CXG data points.
* Run recurring data-quality checks and proactively identify inconsistencies across systems
* Help update reporting and dashboards
* Monitor cancelled employee hiring processes and notify Finance when associated deposit invoices need to be cancelled.
* Partner with RevOps and CXG teams to identify recurring data-quality issues and improve the underlying processes.
* 1–5 years of experience in Data Management, Revenue Operations, Sales Operations, CRM Administration, Customer Success, or a related operational role.
* Experience administering CRM or CXG platforms.
* Experience working with sales technology tools and revenue systems.
* Excellent organizational skills with exceptional attention to detail.
* Ability to manage multiple priorities in a fast-paced environment.
* Strong communication skills and the ability to collaborate across distributed teams. Preferred Qualifications
* Experience within a SaaS business.
* Experience supporting EOR, PEO, HR Tech, or contractor management platforms.
* Experience with HubSpot, DevRev and BI tools.
* Experience with data management, data clean-up and deduplication. #J-18808-Ljbffr
Key Responsibilities
* Own proactive data quality monitoring and clean-up across CXG systems.
* Validate and reconcile customer and account data across different sources.
* Perform data manipulation and analysis, including VLOOKUPs, reconciliation, duplicate account identification, research, and clean-up.
* Maintain accurate customer journey stages, account statuses, CSM ownership, and other critical CXG data points.
* Run recurring data-quality checks and proactively identify inconsistencies across systems
* Help update reporting and dashboards
* Monitor cancelled employee hiring processes and notify Finance when associated deposit invoices need to be cancelled.
* Partner with RevOps and CXG teams to identify recurring data-quality issues and improve the underlying processes.
* 1–5 years of experience in Data Management, Revenue Operations, Sales Operations, CRM Administration, Customer Success, or a related operational role.
* Experience administering CRM or CXG platforms.
* Experience working with sales technology tools and revenue systems.
* Excellent organizational skills with exceptional attention to detail.
* Ability to manage multiple priorities in a fast-paced environment.
* Strong communication skills and the ability to collaborate across distributed teams. Preferred Qualifications
* Experience within a SaaS business.
* Experience supporting EOR, PEO, HR Tech, or contractor management platforms.
* Experience with HubSpot, DevRev and BI tools.
* Experience with data management, data clean-up and deduplication. #J-18808-Ljbffr