Danish Speaking Customer Service Agent
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Key Responsibilities
* Deliver exceptional support to customers via phone, email, and live chat within the fast-paced customer support services industry.
* Represent our premium clients by maintaining high standards of communication in native-level Danish.
* Resolve complex inquiries and technical issues efficiently to ensure maximum customer satisfaction.
* Collaborate with international teams to maintain quality benchmarks and exceed performance targets.
* Accurately document all customer interactions in the CRM system to track support trends.
* Contribute to a positive, solution-oriented environment that defines our successful operations in Sofia.
* Participate in ongoing training to stay updated on product knowledge and service excellence.
* Native or fluent Danish (spoken and written) is mandatory for this role.
* Professional proficiency in English to collaborate with our diverse team.
* Valid EU passport or residency status allowing you to work in Bulgaria.
* Proven experience in the customer support services industry is considered a strong advantage.
* Strong empathy, patience, and excellent problem-solving capabilities.
* Availability for on-site work in Sofia, contributing to the most sought-after jobs in Bulgaria.
* Competitive Monthly Salary package.
* Fully Paid Training programs to ensure your success.
* Comprehensive Private Health Insurance.
* Fully Paid Relocation Package (flight, transfer, hotel accommodation) to ensure a smooth transition to Bulgaria.
* Attractive Monthly Performance Bonus based on your dedication and results.
* A modern, collaborative office environment in the heart of Sofia.
* Career development and advancement opportunities within the customer support services sector. #J-18808-Ljbffr
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