Remote Systems Engineer I | 1086

Hace 4 días

Valladolid, Castilla y León, España Cti Consulting Corp Jornada completa
About This Opportunity CTI Staffing is partnering with a leading grocery retail organization to find a Solutions Delivery Analyst II for their technology team, based in Scarborough, ME or Salisbury/Mooresville, NC (remote considered for exceptional candidates). This role owns technical delivery and production support for a critical point-of-sale environment supporting a 24/7/365 retail operation. You'll lead small-to-mid IT initiatives from requirements through deployment, while also serving as a go-to resource for resolving complex production issues. This is a hands-on role for someone who wants ownership, not just a ticket queue.

What You'll Do
* Serve as the technical subject matter expert for assigned POS systems and applications
* Lead small-to-mid IT initiatives from requirements gathering through deployment and hypercare support
* Build and manage software and hardware deployment packages independently
* Provide second
- and third-level production support for critical retail systems
* Lead root cause analysis on complex issues spanning multiple systems
* Coordinate with QA, change management, infrastructure, and vendor teams on deployments and incidents
* Support operational stability during occasional off-hours and weekend coverage as needed
* Mentor and onboard junior team members Requirements CTI Staffing is partnering with a leading grocery retail organization to find a Solutions Delivery Analyst II for their technology team, based in Scarborough, ME or Salisbury/Mooresville, NC (remote considered for exceptional candidates). This role owns technical delivery and production support for a critical point-of-sale environment supporting a 24/7/365 retail operation. You'll lead small-to-mid IT initiatives from requirements through deployment, while also serving as a go-to resource for resolving complex production issues. This is a hands-on role for someone who wants ownership, not just a ticket queue.

What You'll Do
* Serve as the technical subject matter expert for assigned POS systems and applications
* Lead small-to-mid IT initiatives from requirements gathering through deployment and hypercare support
* Build and manage software and hardware deployment packages independently
* Provide second
- and third-level production support for critical retail systems
* Lead root cause analysis on complex issues spanning multiple systems
* Coordinate with QA, change management, infrastructure, and vendor teams on deployments and incidents
* Support operational stability during occasional off-hours and weekend coverage as needed
* Mentor and onboard junior team members #J-18808-Ljbffr