Operations Manager

Hace 2 días

Barcelona, Cataluña, España Mediaperformances Jornada completa

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Location:
Barcelona, Spain (approximately 20% travel) Contract: 6-month fixed-term contract | Start date: Early October / ASAP At Médiaperformances, we have launched our Retail Media business in Spain. As part of a 5-month fixed-term contract to cover maternity leave, we are looking for an Operations Manager to oversee in-store deployments, ensure high service quality and build robust processes to support rapid and sustainable growth. This is a key role within the Spanish business: you will act as the country’s operational point of contact, with a direct impact on execution, quality and the experience of our retail partners and clients. Your mission Deployment & Operations
* Oversee the deployment of equipment across stores and retail chains (pre-installation site visits, installation monitoring, etc.)
* Coordinate local service providers and establish clear governance and ways of working
* Act as the operational point of contact between retailers, partners and Médiaperformances
* Identify recurring operational issues and implement optimisation and improvement plans (quality, timelines, coordination)
* Manage stock and equipment, including inventory management and after-sales service
* Support the identification and negotiation of local partners when required Quality & KPIs
* Monitor operational KPIs and drive continuous improvement across retailers and at country level
* Coordinate alerts and escalations with the Country Manager and the French Operations team
* Conduct field audits and ensure regular monitoring of service quality The profile we are looking for
* At least 5 years of experience in operations, ideally in environments involving physical deployments and partner/vendor coordination
* A hands-on, technically minded operational profile
* Excellent command of Microsoft Office (Excel, PowerPoint and Word are essential)
* B2/C1 level English minimum (French is a plus)
* Strong analytical skills, autonomy, rigour, responsiveness and excellent communication skills This position would be particularly suited to candidates with experience in:
* FMCG / Consumer Goods / multinational environments
* Demand Planning / Supply Chain / Trade Operations
* Operational project management in retail and/or advertising environments

What we offer
* A role offering strong autonomy and genuine ownership
* A start-up environment, with a business under development, fast decision-making and immediate impact
* The opportunity to work in a fast-growing industry: Retail Media
* A steep learning curve and the opportunity for the role to evolve naturally as the Spanish business grows #J-18808-Ljbffr

Operations Manager

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