Associate Director, Sales Operations

About the role
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The Associate Director of Sales Operations has a primary focus of supporting business objectives of revenue growth through the development and execution of sales strategies, processes, and programs. Done effectively, this results in strong sales performance built upon client retention, and new business growth, leading to improved seller productivity and lowered attrition. This will necessitate planning and development activities such as program design, process improvement and launching new sales technologies, as well as coaching and collaborating with Sellers and Partners across Gartner.
What you will do:Support the ELE Continental VP with their sales strategy, programs, and execution.
Collaborate with other Continental Ops leaders to align, share and implement best practices.
Oversee the reporting/analysis of business results and forecastsDevelop monthly operational presentations capturing sales performance, causals, leading/lagging indicators, processes/programs, and other insights into the operations of the businessPartner with Business Leader(s) to analyze or diagnose gaps/opportunities; identify potential or selected solutionsRefine and deploy world-class sales processes and programs. Capture and analyze impact and ROI to target future enhancements. Examples include growth programs, retention programs, conference execution, and various LoB (Product, Research, Territories) initiativesMentor and coach MVPs, RVPs, and SMs effectivelyLead preparation and development of meeting material for presentations; represent sales channel in key leadership meetingsWork with partners across the business to execute strategic decisions (e.g., Product, Delivery, BTI, Conferences, Marketing, etc.)Utilize a curious personality to root out and solve issues, working with partners across the business to solve problems and remove barriers to seller productivityModel, allocate, and track results against budgets and quotasWhat you will need:Bachelor’s Degree or equivalent, master’s degree preferred10+ years business experience OR,5+ years of consulting, project management, or other operationally equivalent workDemonstrated proficiency managing analytically rigorous and time-bound initiativesExcellent communication skills and ability to adjust styles to a range of potential audiences.
Ability to translate large scale data or complex issues for an executive audiencePossesses excellent presentation building skills, with a keen eye for detail and story tellingAbility to develop strong credibility with Sales and become a respected coach and/or advisorHighly comfortable with speaking to large groups of peopleProven ability to understand business initiatives and challengesAbility to interpret questions/requests and identify bigger issue(s) and return additional insightsHighly-developed sense of curiosity with a relentless drive for answersDemonstrates high level of influence, and an ability to earn trust at very senior levelsStrong ability to manage toward critical deadlines, often in collaboration with othersInstitutional knowledge and/or strong understanding of Gartner BUs and functions preferredWhat you will get:Competitive salary, generous paid time off policy, charity match program, Private Medical and Dental Insurance, Parental Leave, Employee Assistance Program (EAP) and moreCollaborative, team-oriented culture that embraces diversityProfessional development and unlimited growth opportunities#LI-NJ1Who are we?At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work?Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why,