Manager, Field Services

Hace 2 semanas

Palma de Mallorca, Islas Baleares, España Ohmium International Jornada completa

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## Manager, Field ServicesApplylocations: Croatia: Remote Spaintime type: Full timeposted on: Posted 30+ Days Agojob requisition id: R-101076

Job Description
The Manager, Field Services manages commissioning, start up and maintenance activities associated with deployed electrolyzer systems. Specifically tasked with managing a team of field personnel, including Ohmium staff, contractors and/or customer maintenance team, and refining their workflows, the individual is responsible for the execution of all site work to support service contract requirements.DUTIES AND RESPONSIBILITIES* Maintain best in class safety culture for a team of remote field personnel
* Manage a local and/or remote field team through clear goals and objectives
* When required, perform hands-on field tasks to maintain electrolyzer availability
* Implement Ohmium strategy to maximize electrolyzer performance through strategic and consistent maintenance activities
* Collaborate with other stakeholders to improve performance, reliability and serviceability of electrolyzers
* Suggest improvements in workflows to efficiently manage service level agreements
* Refine electrolyzer commissioning and start up processes to ensure timely availability of hydrogen
* Implement and refine training programs to establish and maintain field personnel proficiencies
* Maintain warehouse and repair centers for centralized storage and refurbishment of spare parts
* Anticipate spare parts and equipment needs to support maintenance requirements
* Create and document field work best practices
* Collaborate with other teams forprocess and hardware design improvements
* Manage overall budget and forecast for maintenance operations for the assigned sited
* Participate in defining new value-added services to best meet customer needs
* Provide customers with safety, operation and maintenance training program
* Prepare reports covering tasks, risks, opportunities, and milestones
* Act as SPOC for any customer queries
* Own local/customer safety requirements
* Other duties as assignedLOCATION, TRAVEL AND WORK ENVIRONMENT* Based in Spain/Italy with regular travel and onsite presence (up to 75% first year and up to 50% second year)
* When not in travel status, work from homeFORMAL EDUCATION, CERTIFICATIONS, OR EQUIVALENT* Bachelor’s degree in science, technology, engineering *required
* or a combination of education, training, and experience providing equivalent expertiseCOMPETENCIES* Strong, uncompromising safety mindset
* Fosters diversity and inclusion by promoting a sense of belonging for all people
* Communicates patiently and effectively
* Ability to create positive energy and collaborative team environment
* Capable of being hands on in a field environment
* Ability to lead by example, multitask, and delegate
* High level of candor, ability to speak up, and do the right thing
* Excellent customer focus
* Well organized and detail oriented
* EntrepreneurialWORK EXPERIENCE* At least 10 years experience in a field service with operations and maintenance responsibility
* At least 5 years of management or leadership experience, with increasing responsibilityManager, Field Services JD #J-18808-Ljbffr

Manager, Field Services

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