Italian Speaking Customer Service For Scalable Capital

Italian Speaking Customer Service Agent For Scalable Capital About Mercier Consultancy Group Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with industry-leading global enterprises. We pride ourselves on delivering white-glove service to our candidates while facilitating long-term career growth in the most dynamic international markets. Job Overview We are currently seeking a professional to fill the Italian Speaking Customer Service Agent For Scalable Capital position in Greece. This is a unique opportunity to join the innovative banking industry and provide high-quality support to clients within a fast-paced fintech environment, contributing to one of the most exciting Italian-speaking jobs currently available in Europe.

Key Responsibilities
* Deliver exceptional customer support to Scalable Capital users regarding banking inquiries and investment account management.
* Maintain high standards of professionalism while navigating complex banking regulations and security protocols.
* Assist clients with onboarding, document verification, and transactional queries with precision and empathy.
* Act as a brand ambassador for the banking sector by providing clear, accurate, and helpful information to Italian-speaking customers.
* Collaborate with cross-functional teams to resolve technical or financial issues reported by end-users.
* Contribute to the continuous improvement of customer experience metrics by providing constructive feedback to management.
* Handle sensitive financial data with the utmost confidentiality and in full compliance with GDPR and banking security standards.
* Native or fluent Italian (spoken and written).
* Valid EU passport (mandatory).
* Strong interest in the banking and fintech sectors, with a proactive approach to learning financial products.
* Exceptional verbal and written communication skills suitable for high-level banking correspondence.
* Ability to work on-site in Athens, Greece, as part of a multicultural professional team.
* Previous experience in customer service or a finance-related background is highly desirable.

What We Offer
* Competitive Monthly Salary.
* 2 Extra Salaries Per Year (13th and 14th salary).
* Monthly Performance Bonus included.
* Fully Paid Relocation Package (flight, transfer, hotel).
* Fully Paid Training for the banking industry.
* Comprehensive Health Insurance coverage.
* Excellent career advancement opportunities at one of the top jobs in Greece.
* And Much More Life in Greece Living and working in Greece offers an unparalleled quality of life, where ancient history meets a modern, vibrant Mediterranean lifestyle. Choosing one of our Italian-speaking jobs in Greece means enjoying over 300 days of sunshine, stunning coastlines, and a rich culture that is both welcoming and deeply historic. Athens, the capital, serves as the heart of professional life, providing a perfect backdrop for your career advancement. Beyond the professional benefits, Greece provides an affordable cost of living, world-class gastronomy, and a lifestyle that balances hard work with leisure. When you accept this Italian Speaking Customer Service Agent For Scalable Capital position in Greece, you are not just getting a job; you are embracing a life-changing international experience. Join the community of professionals thriving in Greece today #J-18808-Ljbffr