Remote Customer Support Analyst
Hace 13 horas
Ibiza, Islas Baleares, España
Derbysoft
Jornada completa
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DerbySoft Spain is hiring a Customer Support Analyst to process customer tickets per SLA, provide 24/7 support, and analyze feedback to improve service quality. You will report to the Customer Success Manager in Hospitality and work closely with the team to maintain strong customer relationships. The role requires an associate degree or higher and 1+ year in customer support, with familiarity in Jira, ServiceNow, CSP, and BeaconFire. A remote-friendly, casual office culture is offered. #J-18808-Ljbffr