Norwegian Customer Support Representative
Hace 1 día
Andalucía, España
Mercier Consultancy MD
Jornada completa
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Mercier Consultancy MD is seeking a dedicated Norwegian Customer Support Representative to join our team in Benalmadena. This role is ideal for customer service enthusiasts who possess strong Norwegian language skills and a passion for providing outstanding support. You will be responsible for assisting Norwegian‑speaking customers, ensuring their needs are met promptly and effectively.
Key Responsibilities
* Deliver exceptional customer support to Norwegian‑speaking customers via phone, email, and chat
* Assist customers with inquiries regarding products, orders, and account management
* Effectively resolve complaints and issues to enhance customer satisfaction
* Maintain accurate records of customer interactions and feedback
* Collaborate with internal teams to resolve complex customer issues as needed
* Stay updated on product information, promotions, and company policies to provide accurate assistance Requirements
* Fluency in Norwegian (spoken and written) is mandatory; proficiency in English is a plus
* Experience in customer support or related roles, preferably within e-commerce or retail
* Excellent communication and interpersonal skills focused on customer satisfaction
* Ability to multitask and work efficiently in a dynamic environment
* Familiarity with customer support software and platforms is advantageous
* Willingness to learn and adapt to new processes and technologies
* Strong organizational and detail‑oriented skills Benefits
* Competitive Monthly Salary
* Relocation Package
* Fully Paid Training
* Health Insurance
* And Much More.. #J-18808-Ljbffr
Key Responsibilities
* Deliver exceptional customer support to Norwegian‑speaking customers via phone, email, and chat
* Assist customers with inquiries regarding products, orders, and account management
* Effectively resolve complaints and issues to enhance customer satisfaction
* Maintain accurate records of customer interactions and feedback
* Collaborate with internal teams to resolve complex customer issues as needed
* Stay updated on product information, promotions, and company policies to provide accurate assistance Requirements
* Fluency in Norwegian (spoken and written) is mandatory; proficiency in English is a plus
* Experience in customer support or related roles, preferably within e-commerce or retail
* Excellent communication and interpersonal skills focused on customer satisfaction
* Ability to multitask and work efficiently in a dynamic environment
* Familiarity with customer support software and platforms is advantageous
* Willingness to learn and adapt to new processes and technologies
* Strong organizational and detail‑oriented skills Benefits
* Competitive Monthly Salary
* Relocation Package
* Fully Paid Training
* Health Insurance
* And Much More.. #J-18808-Ljbffr