It Support
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* Resolve daily technical issues for office users, managing equipment, accounts, accesses, peripherals, and network connectivity.
* Manage Google Workspace operations, including user onboarding/offboarding, permissions, Drive, and email administration.
* Provide functional support for Shopify, handling back-office tasks, order/product incidents, and basic configurations.
* Oversee hardware inventory and manage the technical onboarding and offboarding processes for all employees.
* Document internal processes, enrich our knowledge base, and collaborate on system projects and automation initiatives. What we’re looking for
* 2 to 3 years of experience in technical support or helpdesk roles, backed by an IT, systems, or equivalent educational background.
* Proficiency in macOS/Windows and cloud tools, with a strong bonus for experience in Google Workspace Admin, Shopify, Zapier, Apps Script, AI, or basic scripting.
* A service-oriented, highly organized professional with an eagerness to learn and grow within a fast-paced environment.
* Fluency in Spanish and a solid level of English.
What we offer
* Full-time permanent contract.
* Exclusive Meller product discounts.
* Growth and training opportunities within the company.
* A work environment where authenticity, creativity, and innovation are at the core.
* Join a dynamic team. Meller is committed to an inclusive selection process. We welcome candidates of all backgrounds, identities, and abilities, and strive to create a workplace where everyone can thrive. We can't wait to meet you. The Meller Team #J-18808-Ljbffr
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