Client Manager Client Manager
Hace 5 días
Comunidad de Madrid, España
Theron Solutions
Jornada completa
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Oversee training delivery, certification, and post-training support activities. Ensure technical and premium support meet SLA timelines and expectations. Monitor AI/ML model updates and Veeva integration maintenance tasks. Facilitate knowledge transfer and content repurposing activities. Manage onsite workshop planning, logistics, and budget compliance. Lead regular project reviews with my client and internal teams. 10+ years of experience in project or engagement management. Proficient in managing cross-functional teams across global time zones. Strong understanding of content platforms, tagging, and modular workflows. Familiarity with Veeva PromoMats and content management systems. Skilled in using ITSM platforms and monitoring SLAs. Capable of handling travel coordination and expense processes.