Head of Customer Happiness
Hace 7 días
Andalucía, España
Holidu
Jornada completa
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Holidu is seeking a seasoned Head of Customer Service in Málaga to lead the front-line service teams, including Team Leads and advisors, while driving performance, partnerships and operational improvements. You will shape the move to a new case management platform and set the standard for customer excellence across channels. You will report to the Director of Customer Happiness, manage a hybrid team, and develop a strong leadership bench. #J-18808-Ljbffr