Danish Customer Service Agent
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Location:
Remote (based in Greece) Relocation: Mandatory relocation to Greece (fully supported) Language
Requirements:
Danish (native or fluent) Employment Type: Full-time
About The Role
Our respected client, a leading international organization operating in a fast-paced, customer-centric environment, is currently seeking Danish-speaking Customer Service Agents to join their growing team. This is an entry-level position, ideal for candidates looking to start or develop a career in customer support within an international setting. The role is remote, however candidates must relocate and reside in Greece, as per operational and contractual requirements.
Key Responsibilities
* Handle inbound customer inquiries via phone, email, and/or chat in Danish
* Provide accurate, timely, and professional support regarding products and services
* Resolve customer issues efficiently while ensuring high satisfaction levels
* Document interactions and update customer records using internal systems
* Follow company policies, quality standards, and data protection guidelines
* Escalate complex cases to relevant internal departments when necessary Candidate Profile
* Native or fluent Danish speaker
* Good command of English (Level B2)
* No previous customer service experience required (training provided)
* Strong communication and problem-solving skills
* Customer-oriented mindset with attention to detail
* Basic computer literacy and ability to work with multiple systems
* Willingness to relocate to Greece and work remotely from there What Our Client Offers
* Competitive salary package
* Fully paid relocation support (including flight and accommodation assistance, where applicable)
* Remote work setup once based in Greece
* Paid training and continuous learning opportunitiesInternational and multicultural working environment
* Career development and internal mobility opportunities
* Private health insurance and additional benefits #J-18808-Ljbffr
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