Portuguese-Speaking Customer Support Agent
Hace 22 horas
Comunidad de Madrid, España
WW Talents
Jornada completa
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Work remotely from Greece while developing your career in customer support, and B2B customer experience. Working
Location:
Greece – Remote. Working remotely from another country is not possible. Work Model: Remote within Greece.
Work anywhere in Greece. Compensation: €1,045.72 gross/month (paid over 14-month)+ performance bonus upto 10% of the salary + relocation package Working Schedule: Monday to Friday, with occasional weekend shifts androtating shifts
- 5 days/week, 8 hours/day Relocation Package: flight ticket+2 weeks hotel accommodation + airport pick up + real estate fee coverage Your Role As a Portuguese-Speaking Customer Support Agent, you will provide first-line B2B customer support for global leading brands. You will assist business customers with printer troubleshooting, software-related inquiries, technical issues, and consumable orders through phone and email. Your Responsibilities
* Provide Portuguese-speaking B2B customer service and support via phone and email.
* Assist customers with software-related inquiries and basic technical problems.
* Process and manage orders
* Document customer interactions and technical issues using CRM and ticketing systems
* Deliver professional, accurate, and solution-oriented customer support.
* Maintain high standards of customer satisfaction and service quality. What We Are Looking For
* Native-level or C1 proficiency in Portuguese.
* B2 English proficiency for training, internal communication, and knowledge base access.
* Excellent written communication and interpersonal skills.
* Good computer literacy and confidence using digital tools.
* Strong problem-solving, customer service, and business communication skills.
* Ability to work independently in a remote environment.
* Customer-focused, professional, and solution-oriented mindset.
What We Offer
* Structured onboarding, including a 2-week nesting period.
* Progressive training and development, with full independence expected within 6 months.
* International working environment and professional development opportunities. #J-18808-Ljbffr
Location:
Greece – Remote. Working remotely from another country is not possible. Work Model: Remote within Greece.
Work anywhere in Greece. Compensation: €1,045.72 gross/month (paid over 14-month)+ performance bonus upto 10% of the salary + relocation package Working Schedule: Monday to Friday, with occasional weekend shifts androtating shifts
- 5 days/week, 8 hours/day Relocation Package: flight ticket+2 weeks hotel accommodation + airport pick up + real estate fee coverage Your Role As a Portuguese-Speaking Customer Support Agent, you will provide first-line B2B customer support for global leading brands. You will assist business customers with printer troubleshooting, software-related inquiries, technical issues, and consumable orders through phone and email. Your Responsibilities
* Provide Portuguese-speaking B2B customer service and support via phone and email.
* Assist customers with software-related inquiries and basic technical problems.
* Process and manage orders
* Document customer interactions and technical issues using CRM and ticketing systems
* Deliver professional, accurate, and solution-oriented customer support.
* Maintain high standards of customer satisfaction and service quality. What We Are Looking For
* Native-level or C1 proficiency in Portuguese.
* B2 English proficiency for training, internal communication, and knowledge base access.
* Excellent written communication and interpersonal skills.
* Good computer literacy and confidence using digital tools.
* Strong problem-solving, customer service, and business communication skills.
* Ability to work independently in a remote environment.
* Customer-focused, professional, and solution-oriented mindset.
What We Offer
* Structured onboarding, including a 2-week nesting period.
* Progressive training and development, with full independence expected within 6 months.
* International working environment and professional development opportunities. #J-18808-Ljbffr