Global Customer Service Leader

IATA in Madrid seeks a Head of the Customer Service Center to lead a diverse team delivering high-quality support to airlines, travel and cargo agents, and third-party stakeholders. You will oversee daily operations and drive improvements, ensuring RACI alignment with internal stakeholders. The role requires 7–10 years in customer service and sales, strong...

IATA in Madrid seeks a Head of the Customer Service Center to lead a diverse team delivering high-quality support to airlines, travel and cargo agents, and third-party stakeholders.Maximice sus posibilidades de que su candidatura sea seleccionada asegurándose de que su CV y sus habilidades se ajustan al perfil.You will oversee daily operations and drive...

BD is seeking a Customer Service Operations Leader Iberia to head the Customer Care and Contract & Tender groups within the GBS–QTC model for the Iberia region in Spain. The role drives reliable service delivery, governance, and continuous improvement while ensuring compliance and business alignment.The candidate will lead ~45 employees (4 direct reports),...

HARTING Technology Group seeks a Senior leader to drive global customer service excellence and end-to-end Quote-to-Cash improvements. You will co-own CRM/DCC governance and define requirements, workflows, and configurations to harmonize processes across regions. Experience leading distributed teams, implementing SAP and Microsoft Dynamics, and delivering...

Global Service Excellence LeaderPor favor, lea detenidamente la información de esta oferta de empleo para entender exactamente qué se espera de los posibles candidatos.An exciting opportunity to lead a global services organisation.About Our ClientGlobal industrial company.Job DescriptionDefine and execute the global services strategy in alignment with the...

Axalta in Asturias, Spain, is seeking a Senior Customer Service Operations Manager to lead the CS organization and back-office operations. Inscríbase ahora, lea los detalles del trabajo desplazándose hacia abajo. Verifique que posee las habilidades necesarias antes de enviar una solicitud. You will drive customer experience, set KPIs, standardize...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive. Si está considerando enviar una...

Axalta in Asturias, Spain, is seeking a Senior Customer Service Operations Manager to lead the CS organization and back-office operations. You will drive customer experience, set KPIs, standardize processes, and oversee CRM, Salesforce, and ERP initiatives while collaborating with Sales, Supply Chain, and IT to deliver measurable business results. Travel up...