Spain Customer Service Director: CX Transformation

Main Accountabilities Reporting to Spain Country Manager, with a dotted line to Regional Customer Service Direction. • Lead the Customer Service organization, ensuring outstanding customer experience, operational excellence, employee engagement and sustainable business results. • Define and execute the Customer Service strategy, aligned with country...

DHL Group is seeking a senior Customer Service leader to guide a high‑performing team in Madrid. You will shape the customer experience strategy, align with regional priorities, and drive operational excellence across the function.Ideal candidates bring proven leadership in customer service within international settings, with a strong track record of...

Main Accountabilities Reporting to Spain Country Manager, with a dotted line to Regional Customer Service Direction. * Lead the Customer Service organization, ensuring outstanding customer experience, operational excellence, employee engagement and sustainable business results. * Define and execute the Customer Service strategy, aligned with country and...

Main Accountabilities Lead the Customer Service organization, ensuring outstanding customer experience, operational excellence, employee engagement and sustainable business results. Define and execute the Customer Service strategy, aligned with country and regional priorities, anticipating evolving customer expectations and business needs. Drive continuous...

Una empresa en crecimiento busca un Head of Customer Service para liderar un equipo de atención al cliente en transformación, optimizando procesos y garantizando una experiencia excepcional para los clientes. Se requiere experiencia en liderazgo de equipos, gestión de contratos y un enfoque analítico. Se ofrece un contrato permanente y un paquete de...

Pluxee Spain is seeking a Customer Care & CX Director to define and execute the customer experience strategy across Spain, drive service excellence, and lead transformation initiatives. You will champion customer insights, manage outsourcing partners, and report performance to the leadership team. The role requires a strong background in CX measurement, CRM...

Una empresa en crecimiento busca un Head of Customer Service para liderar un equipo de atención al cliente en transformación, optimizando procesos y garantizando una experiencia excepcional para los clientes. Se requiere experiencia en liderazgo de equipos, gestión de contratos y un enfoque analítico. Se ofrece un contrato permanente y un paquete de...

Pluxee Spain is seeking a Customer Care & CX Director to define and execute the customer experience strategy across Spain, drive service excellence, and lead transformation initiatives. You will champion customer insights, manage outsourcing partners, and report performance to the leadership team. The role requires a strong background in CX measurement, CRM...

Pluxee Spain is seeking a Customer Care & CX Director to define and execute the customer experience strategy across Spain, drive service excellence, and lead transformation initiatives. You will champion customer insights, manage outsourcing partners, and report performance to the leadership team.The role requires a strong background in CX measurement, CRM...