IT Support Technician in Palma
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Your day-to-day tasks will center on resolving technical incidents and maintaining smooth operations:Act as a helpdesk operator at the CAU, providing direct remote support to community pharmacies.
Diagnose and troubleshoot technical incidents related to the Balearic electronic prescription system, interoperability protocols, and European e-prescription workflows.
Collaborate closely with the New Technologies Department to resolve internal user tickets and technical issues.
Ensure high service quality, clear communication, and timely resolution for both external clients and internal team members.
To be considered for this role, you should fulfill the following criteria:Completed higher vocational training (Cicle Formatiu de Grau Superior) in an IT-related field (such as network systems administration, application development, or telecommunications).
At least 12 months of relevant work experience in IT support or helpdesk environments.
Catalan language proficiency at level C1.
Availability to perform on-call duties when required.
The position offers a solid employment framework with attractive
conditions:
Permanent employment contract (indefinit) on a full-time schedule.
Gross annual salary of 26,112.80 EUR, distributed across 14 paychecks. xqbhyrx Rotating shift schedule from Monday to Friday: morning shift from 08:00 to 16:00 or afternoon shift from 12:00 to 20:00.
Extra compensation for remunerated, reachable on-call shifts on weekends and public holidays.
Applications close on November 9, 2026. If
your profile
matches these requirements, submit your application directly via the official Balearic Employment Service portal: J-18808-Ljbffr
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