Technical Support Engineering
Hace 3 días
Comunidad de Madrid, España
Sunwoda Energy Technology Co., Ltd.
Jornada completa
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* Provide first‑line technical support for inverter and battery‑side products in Pakistan — both remote and on‑site
* Diagnose system faults, troubleshoot electrical issues, and coordinate resolutions with HQ engineering
* Handle on‑site commissioning, maintenance, and repair as needed
* Document cases, elevate recurring issues, and feed field insights back to product & engineering What we're looking for
* Solid understanding of inverter and energy storage system working principles
* Background in electrical engineering or related field (degree or equivalent hands‑on experience)
* Hands‑on experience in first‑line remote and on‑site customer service (ESS / solar / power electronics preferred)
* Resilient under pressure — comfortable with high-volume tickets, urgent escalations, and field travel #J-18808-Ljbffr