Latvian Speaking Support Specialist

Hace 3 días

Bilbao, País Vasco, España Mercier Consultancy Group Jornada completa
Latvian Speaking Support Specialist About Mercier Consultancy Group Mercier Consultancy Group is a premier international staffing firm, recognized for bridging elite global talent with high-growth corporations across Europe. We specialize in connecting bilingual professionals to career-defining opportunities, consistently maintaining our reputation as a leader in the competitive landscape of Jobs in Bulgaria. Job Overview We are currently seeking a motivated professional to join our team in Sofia as a Latvian Speaking Support Specialist. This Latvian Speaking Support Specialist position in Bulgaria offers an exceptional opportunity to advance your career within the fast-paced Customer Support Services industry while enjoying a comprehensive support structure.

Key Responsibilities
* Provide high-level assistance to customers via phone, email, and live chat within the Customer Support Services sector.
* Represent our clients professionally by delivering accurate information and troubleshooting solutions in Latvian.
* Maintain detailed records of customer interactions to ensure quality assurance standards are met.
* Collaborate with international teams to optimize service delivery and enhance the overall customer experience.
* Analyze complex customer queries and provide timely, effective resolutions.
* Participate in ongoing training sessions to stay updated on service protocols and industry best practices.
* Contribute to a positive, efficient, and solution-oriented work environment.
* Native or fluent Latvian (spoken and written).
* Valid EU passport (mandatory).
* Strong command of the English language for corporate communication.
* Passion for excellence in the Customer Support Services industry.
* Excellent communication and problem-solving skills, highly valued in Latvian-speaking jobs.
* Ability to relocate to Sofia for this on-site Latvian Speaking Support Specialist position in Bulgaria.

What We Offer
* Competitive Monthly Salary.
* Fully Paid Training to ensure your success in the Customer Support Services field.
* Comprehensive Health Insurance.
* Fully Paid Relocation Package (flight, transfer, hotel) to ensure a seamless transition to Bulgaria.
* Attractive Monthly Performance Bonus.
* Career development and advancement opportunities within the firm.
* And Much More... Life in Bulgaria Sofia, the vibrant capital city, is the perfect destination for those seeking a dynamic lifestyle in Bulgaria. Known for its rich history, affordable cost of living, and stunning natural scenery, Bulgaria offers a unique blend of modern city amenities and breathtaking mountain landscapes that make it one of the most sought-after locations for international talent. By accepting this Latvian Speaking Support Specialist position in Bulgaria, you will join a growing expat community that enjoys excellent dining, a thriving cafe culture, and a high quality of life. The warm hospitality of Bulgaria ensures you will feel right at home as you develop your professional trajectory in the heart of Europe. #J-18808-Ljbffr