AI Engineer
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About The Role
We are building a healthcare-focused AI platform that automates patient engagement through conversational workflows (SMS and voice). At the core is an LLM-powered chatbot that operates as a multi-phase system combining structured data extraction, reasoning, message generation, and system-triggered actions. We are looking for an AI Engineer to build and scale these conversational agents in production. Tech Stack Backend priorities
* Strong experience needed in: Node.js, Express, TypeScript, PostgreSQL, Redis
* Familiarity with these is ideal: Prisma (or other ORM experience), tRPC, HIPAA compliance Frontend priorities
* Strong experience needed in: React, TypeScript, Redux OR Zustand OR other state management libraries
* Familiarity with these is ideal: Tailwind, AWS Cognito DevOps priorities
* Strong experience needed in: AWS, Terraform
* Familiarity with these is ideal: Azure, HIPAA-compliant environments AI priorities
* Strong experience with: building LLM-based features, AI chatbots, and conversational agents
* Experience with: multi-step or agentic workflows, prompt design, structured outputs Chatbot Architecture Context
* 4-phase workflow: analysis, decisioning, message composition, system execution
* Redis and BullMQ for async job orchestration
* Vitest used for testing and evals
* Handlebars used for prompt and message templatingTelemetry used to continuously improve system performance What You’ll Do
* Build and improve LLM-driven conversational agents
* Design prompt strategies and decision logic
* Integrate AI with backend systems, queues, and APIs
* Handle complex edge cases across conversation flows
* Optimize performance, reliability, and cost of AI systems
* Use telemetry and testing feedback to improve outputs What We’re Looking For
* Mid to senior level, senior preferred
* Strong experience building AI chatbots or LLM-based systems
* Strong backend engineering experience
* Ability to work independently and take ownership
* Strong English communication skills (written and verbal), required Engagement Details
* Type: Full-time
* Duration: Long-term 6 month contract (initial)
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Location:
Remote
* Collaboration: Must overlap at least 5 hours with U.
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