L2 Support Engineer

Hace 3 días
Comunidad de Madrid, España Solventum Jornada completa
Responsibilities Supporting our Health Information products in Spain and Colombia Provide second level support to internal and external customers Be a subject matter expert on our HIS systems Collaborating with customers to understand their needs and ensure successful implementation and usage of our solutions Liaising with our development team on upgrades, maintenance, hotfixes Offering ongoing support and training to customers Requirements Bachelor's Degree or higher AND relevant job-related experience Minimum 3 years proven track record in customer support and technical implementation Excellent language skills in Spanish and English. Having Portuguese would be beneficial but not compulsory. System operations, including monitoring, logging, and troubleshooting Software Development Lifecycle processes Current, valid Driver's License Excellent customer facing communication skills. Coding experience. Healthcare background. Certifications & Qualifications Bachelor's Degree valid Driver's License

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