Business Solutions Analyst III
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* Frame problems and turn them into decision-ready understanding
* Partner with business stakeholders, product teams, architects, and engineers to understand objectives, challenges, and opportunities
* Facilitate structured requirements gathering using workshops as well as modern techniques, including AI-assisted analysis and synthesis
* Create clear, testable user stories, acceptance criteria, and supporting documentation aligned to product delivery
* Define and document end-to-end business processes
* Develop current-state and future-state process flows using appropriate methodologies (e.g., BPMN, swimlanes)
* Analyze processes to identify inefficiencies, risks, and opportunities for optimization
* Ensure alignment between process design, system capabilities, data flow, and operational realities
* Design user-centered solutions
* Create wireframes, mockups, and high-quality clickable prototypes to visualize and validate solution concepts with real users and stakeholders
* Collaborate with UX/UI and product teams to ensure designs meet user needs and business goals
* Facilitate stakeholder walkthroughs and validation of proposed designs
* Enable high-quality delivery
* Act as a liaison between business and technology teams, ensuring shared understanding throughout the delivery lifecycle
* Support backlog creation, refinement, and prioritization within agile delivery models
* Work closely with engineering and testing teams to ensure requirements are well understood, complete, and testable
* Leverage AI and modern tools to enhance analysis
* Continuously explore new techniques to improve analysis effectiveness and delivery outcomes, such as orchestrating governed AI agents for research synthesis and journey mapping
* Drive continuous improvement
* Identify opportunities to improve business processes, tools, and ways of working
* Promote best practices in business analysis, documentation, and stakeholder engagement, including mentorship of level I analysts
* Contribute to the evolution of the Architecture and Analysis capability within GDATS Qualifications
* Proven experience as a Business Analyst in complex, global, technology-driven environments where you have led the analysis on a complex, feature-rich program
* Strong experience in requirements elicitation, documentation, and management
* Track record of successfully creating business process flows, wireframes, and prototypes
* Familiarity with agile methodologies and product-based delivery models
* Experience working closely with engineering, architecture, and product teams
* Exposure to AI-powered tools for analysis, documentation, or workflow optimization is highly desirable
* Experience in logistics, supply chain, or regulated industries is advantageous #J-18808-Ljbffr
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