On-site Team Lead, Fashion Customer Service

Hace 2 días

Cataluña, España Concentrix Jornada completa
Concentrix is seeking a Team Leader (Galician-speaking) to supervise a customer service team in the fashion industry at our Barcelona site. The role focuses on coaching, performance monitoring, and ensuring service quality in a fast-paced environment. You will lead daily team activities, drive KPI improvements, and support agents with escalated inquiries while maintaining Concentrix values and a positive team dynamic. This is an on-site position with opportunity for career development. #J-18808-Ljbffr