Remote Field Service Engineer – Networking

Hace 3 días

Comunidad de Madrid, España Itp Aero Jornada completa
NTT DATA is seeking an entry-level Networking Remote Field Service Engineer (L1) to operate in the region and provide professional remote technical support. The role focuses on identifying and resolving incidents, driving timely resolutions, and ensuring zero missed SLA conditions across service events.

Key responsibilities
include maintaining support processes, diagnosing problems, escalating where needed and updating portals and tickets with accurate information. #J-18808-Ljbffr