Technical Support Engineer L3
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* Providing technical support and maintenance for payment and securities depository system projects
* Configuring, setting up, and installing systems
* Troubleshooting issues by analyzing application and system software logs (Oracle DBMS, Windows, Linux, UNIX)
* Preparing installation packages for delivered software (releases, release notes, RPM)
* Updating and preparing software installation documentation
* Collaborating with testing, business analysis, and development teams
* Actively participating in the implementation of new systems at all stages (installation, training, testing) WHAT WE EXPECT FROM THE CANDIDATE Experience and knowledge:
* Experience in customer support for application systems, including working with Service Desk tools, understanding ITIL principles, and prioritizing tasks
* Experience in the banking sector would be an advantage
* Understanding of the key principles and concepts of the securities market (knowledge of relevant terminology in English would be an additional advantage)
* Basic knowledge of computer networks
* Experience with various operating systems: Windows Server, Linux (RHEL, CentOS, Oracle Linux), and Solaris
* Experience administering Windows Server, Linux, and Solaris
* Knowledge of scripting languages (Bash, Batch, PowerShell)
* Experience with Git
* Experience with SQL, including writing and analyzing CRUD queries and analyzing query execution plans
* Hands-on experience with Docker and microservices
* Understanding of REST/gRPC, messaging queues, retries/timeouts, and basic fault-tolerance principles
* Experience with data replication tools (Oracle Data Guard, Oracle GoldenGate) is desirable
* Experience with Oracle RAC is desirable
* Experience with Jira, Confluence, SVN, VMware, PL/SQL Developer, and similar tools would be an advantage
WHAT WE OFFER
* Fully remote work from anywhere in the world
* Flexible start of the working day, taking GMT-3/-4 time zones into account
* New corporate equipment
* Continuous development of professional skills and personal competencies
* A clear and efficient onboarding process with support from an engaged mentor #J-18808-Ljbffr
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