Remote Network Incident Specialist – Entry Level
Hace 2 semanas
Santa Cruz de Tenerife, Canarias, España
Europcar Ib
Jornada completa
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NTT DATA seeks an entry level Networking Remote Field Service Engineer (L1) to provide professional remote technical support to clients, identifying and resolving incidents and problems. The role focuses on restoring services, meeting SLAs, and coordinating with users, staff and vendors. Responsibilities include incident handling, maintenance tasks, knowledge management, and proactive monitoring to ensure service quality as per procedures and client expectations. #J-18808-Ljbffr