ServiceNow Solutions Architect

Hace 2 semanas

Palma de Mallorca, Islas Baleares, España ISG Personalmanagement Jornada completa
Overview As a ServiceNow Solution Architect, you will lead the design and implementation of enterprise-scale ServiceNow solutions, providing technical direction and guiding integrations. You’ll mentor teammates, present architectures to stakeholders, and support the full lifecycle from requirements through documentation. You’ll engage in pre-sales activities and thought leadership while establishing standards aligned with ITIL. This role offers exposure to cutting-edge ServiceNow projects and a collaborative, innovative environment across Spain/EU. Compensaciones / Beneficios
* remote/hybrid flexibility within Spain
* EU mobility
* competitive compensation
* professional growth
* exposure to high-impact projects
* collaborative, innovative environment Responsabilidades
* Lead the design of ServiceNow process flows, integrations, and applications with advanced platform expertise
* Provide technical leadership, mentor junior staff, and collaborate on simple, effective solutions
* Present technical architectures to project teams and stakeholders; facilitate workshops and client consultations
* Assist in technical story writing, QA reviews, and full project lifecycle from requirements to documentation
* Support pre-sales activities (scoping, estimates, SOWs), thought leadership (blogs, webinars), and enterprise implementations
* Establish architectural standards, best practices, and innovative ideas aligned with ITIL processes Requisitos principales
* Minimum 6 years of hands-on ServiceNow experience
* CSA (Certified System Administrator) certification (mandatory)
* 3+ CIS certifications + CAD (desired); CTA certification (desired)
* Proven expertise in ServiceNow platform, ITSM/ITOM/CMDB, integrations (REST/SOAP), and process automation
* Exceptional communication and facilitation for client interactions and team leadership
* Thought leadership to influence strategic directions
* ServiceNow platform expertise
* ITSM/ITOM/CMDB knowledge
* REST and SOAP integrations
* Process automation