Order Desk Specialist – Gestión De Pedidos Hvac
Hace 3 semanas
Barcelona, Cataluña, España
Haier Climatización y Confort
Jornada completa
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Front Desk Agent
- Hotel Arts Barcelona ¿Tiene las siguientes habilidades, experiencia e impulso para tener éxito en este puesto? Descúbralo a continuación. Additional Information Job Number Job Category Rooms & Guest Services Operations Location Marina 19-21, Barcelona Barce 8005, Spain VIEW ON MAP ( Full Time Located Remotely? N Position Type Non-Management POSITION SUMMARY Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. xqysrnh Balance and drop receipts according to Accounting specifications.
- Hotel Arts Barcelona ¿Tiene las siguientes habilidades, experiencia e impulso para tener éxito en este puesto? Descúbralo a continuación. Additional Information Job Number Job Category Rooms & Guest Services Operations Location Marina 19-21, Barcelona Barce 8005, Spain VIEW ON MAP ( Full Time Located Remotely? N Position Type Non-Management POSITION SUMMARY Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. xqysrnh Balance and drop receipts according to Accounting specifications.