Senior Product Owner

About The Role
Within Swiss Re's IT Resilience organisation, we are looking for an experienced Senior Product Owner to drive the evolution and delivery of our Service Asset and Configuration Management (SACM) products. Built around ServiceNow CMDB, custom backend services, APIs and automated data integrations, it manages complex IT assets, their attributes, relationships and dependencies. Drive Product Strategy, Planning & Agile Delivery: Evolve the SACM product roadmap in alignment with strategic direction and enterprise priorities. Own quarterly planning, backlog prioritisation and Agile delivery, ensuring clear requirements, acceptance criteria and measurable outcomes while balancing business value, risk, technical debt and operational needs. Develop and maintain an in-depth understanding of the SACM technical ecosystem, including custom backend services, database structures, CI data models, attributes, relationships, APIs and integrations. Advance Configuration Management & Data Governance: Drive improvements to CI modelling, onboarding, lifecycle management, dependency mapping and CMDB coverage, strengthening data quality, completeness, ownership and governance in alignment with enterprise standards. Lead Business Analysis & Stakeholder Engagement: Ensure Operational Excellence, Performance & Compliance: Take accountability for product service outcomes, reliability, risk remediation and technical debt management. Define and monitor product KPIs and measures of success, using performance insights to drive improvements while supporting audit, security and regulatory requirements. Product Management & Agile Delivery: Strong product management capabilities, including strategic prioritisation, Agile methodologies, value-based decision-making and familiarity with Azure DevOps, Confluence or comparable tools. Technical Acumen & Data Modelling: Ability to understand and critically evaluate backend architectures, relational databases, data models, APIs, microservices and enterprise integrations. Business Analysis & Requirements Engineering: Awareness of cloud technologies, automation and emerging AI capabilities, alongside familiarity with IT service management, operational risk and regulatory environments. Configuration Management & CMDB: Knowledge of SACM, CMDB principles, CI classification, configuration models and dependency mapping. ServiceNow experience is particularly advantageous, although equivalent enterprise platform knowledge is relevant. Data Governance & Quality: Understanding of enterprise data quality, completeness, reconciliation, ownership and lifecycle controls. Product Ownership: 5+ years of experience in Product Ownership or Product Management, with demonstrated accountability for product roadmaps, backlog prioritisation, stakeholder management and delivery outcomes within Agile environments. Experience working with software engineering teams on technically complex products involving backend services, databases, APIs or enterprise integrations. Experience delivering products within enterprise IT environments, particularly those involving technology asset management, configuration data, service management or complex operational data. Data & Automation: Exposure to enterprise data platforms, automated integrations, data governance or emerging AI technologies. Product Ownership & Agile: CSPO, PSPO, SAFe POPM or equivalent Agile certifications. IT Service Management & ServiceNow: ITIL 4 Foundation, ServiceNow CSA, CMDB-related accreditation or equivalent. For Spain the base salary range for this position is between EUR 60,000 and EUR 100,000 (for a full-time role). In addition to your base salary, you may be eligible for additional rewards and benefits including an attractive performance-based bonus. Swiss Re is one of the world's leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability. To learn more about how we use AI in recruitment and how we handle your personal data, please review our Data Privacy Statement before applying.